Terms of use

Last updated: 19 October 2026

These terms cover your use of the Tendlets app and this website. Tendlets is made by PP Worldwide Ltd, a company registered in England and Wales (“we”). By using Tendlets, you agree to these terms. We’ve tried to keep them short and clear.

Tendlets is not medical advice

Tendlets is a game that encourages self-care. It doesn’t give medical advice, diagnose anything or replace your doctor, pharmacist or other healthcare professional. Always follow their guidance about your medication and health.

Reminders can be delayed or missed, for example if your phone is off, out of battery, in a Focus or battery-saving mode, or if notifications are turned off. Please don’t rely on Tendlets alone for important medication.

Using the app

• You can use Tendlets for your own personal, non-commercial use.
• Please don’t copy, change, resell or reverse engineer the app, or use it in a way that breaks the law.
• You need to be 13 or older to use Tendlets.

Sparkles and in-app items

Sparkles, treasures, outfits and other items in Tendlets are part of the game. They have no cash value, can’t be exchanged for money and can’t be transferred to anyone else. Seasonal items may only be available at certain times of year. Looking after yourself always earns sparkles for free, and anything in the shop can be bought with earned sparkles.

Buying sparkle packs

• You can buy packs of sparkles in the app. You need to be signed in, so the sparkles are kept with your account and aren’t lost if you change phones.
• The price is shown, in your currency, before you buy, and you confirm the purchase with Apple or Google. Purchases are made through the App Store or Google Play and are also covered by their terms.
• Sparkles are added to your game as soon as the purchase goes through. Once they’ve been added, you can’t cancel the purchase, because the sparkles have already been supplied.
• Refunds are handled by Apple or Google under their policies. If a purchase is refunded, we may remove the sparkles it added.
• If sparkles you’ve paid for don’t arrive, email us with your receipt and we’ll put it right.
• Sparkles you’ve bought stay with your account for as long as Tendlets runs. If you delete your account, its record of your purchases is deleted too, so they can’t be restored on another phone.

None of this affects your legal rights as a consumer, for example if something you bought doesn’t work as described.

Your saved game

Your pets and progress are stored on your phone, and also in your account if you choose to sign in. Without an account or a backup code, they can’t be recovered if you delete the app or lose your phone. We do our best to keep backups working between versions of the app, but can’t guarantee it.

If you make an account, keep your email address up to date and don’t share your sign-in codes. You can delete your account at any time (see delete your account).

Our content

The Tendlets name, logo, characters, artwork and app are ours. The fonts are used under the SIL Open Font Licence.

Changes and availability

We may update Tendlets, add or remove features, or change these terms. If we make important changes to the terms, we’ll update the date at the top. We aim to keep Tendlets running smoothly but can’t promise it will always be available or free of bugs.

Our responsibility

Tendlets is provided as it is. To the extent the law allows, we aren’t responsible for any loss caused by using the app, including missed reminders or lost saved games. Nothing in these terms limits any rights you have under consumer law that can’t be excluded.

The law

These terms are governed by the laws of England and Wales. If you live elsewhere in the UK or in the EU, you can also rely on the consumer protections of where you live.

Contact

Questions about these terms? Email hello@tendlets.com.